Development of EQ Skills/Systems

These programs are based on the foundation work and materials of Ginger Lapid-Bogda, Ph.D., a senior organizational development consultant with over 30 years of consulting experience. She has worked with Apple Computer, Kaiser Permanente, Whirlpool, Disney, First Union Bank, Clorox Company, Hewlett Packard, TRW, Sun microsystems, Time Warner, Raytheon Electronics and numberous law firms. She is also an internationally recognized Enneagram Consultant and her consulting firm uses an integrated organizational development, Enneagram approach.

"The Enneagram is the single most powerful tool to help you develop your emotional intelligence."
G. Lapid-Bogda, Ph.D.
Bringing Out the Best of Yourself at Work

Skills

1. Leveraging Your Leadership

"Emotional competence is particularly central to leadership, a role whose essence is getting others to do their jobs more effectively. Interpersonal ineptitude in leaders lowers everyone's performance: it wastes time, creates acrimony, corrodes movtivation and commitment, builds hostility and apathy. A leader's strengths or weaknesses in emotional competence can be measured in the gain or loss to the organization of the fullest talents of those they manage."
Daniel Goleman, Ph.D.
Working with Emotional Intelligence

"It has been my personal experience that there are legions of highly "successful" individuals - CEO's, Executive Directors, Presidents, Entrepreneurs, Managers - who are performing well below their leadership potential and who every day affect others in a way that unwittingly and unnecessarily creates pain and confusion."
Barry Keeson, CEO, WorkSmart Learning Systems, Inc.
The Enneagram of Leadership: Nine Tenets of Wisdom and Power

The Centre for Creative Leadership in Greensboro, North Carolina, found the primary cause for leadership failure is lack of emotional intelligence.

Using the emotional intelligence tool, The Enneagram, Columba Bay will customize a program for you and your leadership team. We will build on your team strengths and show you areas that would be most likely to cause you to perform at a level below your full potential, thus impeding your success.

2. Communicating Effectively

The success of senior leaders, individual employees, managers, and support staff in every industry or profession can be made or broken on the effectiveness of their communication skills. Everyone can benefit from improving his or her communication skills.

Three kinds of distortions may be present when we communicate: speaking style, body language, and blind spots. Our Enneagram Type reveals these distortions, increases our awareness, and enables us to communicate more effectively.

Awareness of The Enneagram Types enhances our ability to understand and relate effectively to others in the workplace.

3. Developing High Performing Teams

A team is composed of members who share common goals that can only be reached by the interdependent efforts among the team members.

The Enneagram can be extraordinarily helpful in the creation and development of high performing teams. When team members understand their own Enneagram Type and the Type of each of the other members of the team, effective communications, interpersonal relations, insights into the strengths and potential liabilities of each team member that could cause conflicts on the team are clarified. The team is strengthened to achieve its purpose and goals.

4. Managing Conflict

Unresolved conflict in organizations damages both the individuals involved and the organization. While confrontation and avoidance are common approaches, it is far better to prevent conflict when possible, de-escalate it when it emerges and deal with it constructively under all circumstances.

The Enneagram Types of the key parties involved will always be a factor in the dynamics of conflict and its resolution. Knowledge of The Enneagram enhances the chances of a swift and effective outcome.

5. Giving Constructive Feedback

The term feedback refers to the direct, objective, simple and respectful observations that one person makes about another person's behavior.

Many organizations fail to provide feedback because they do not understand the importance or have the skill to provide feedback to others. Lack of feedback is one of the top barriers to effective work performance.

For many of us, our Enneagram Type can be a barrier when feedback is needed.

This program will show you how to give appropriate feedback to anyone.

SYSTEMS

1. Clear Vision and Goals

"To create the vision of a company, emotionally intelligent leaders need to move beyond a solo scrutiny of an organization's vision to drawing on the collective wisdom of followers. Side-by-side with the rest of the organization, leaders co-create the vision that will serve to rally and energize the group as a whole. Involving people in a deliberate study of themselves and the organization - first by looking at the reality and then at the ideal vision - builds resonance and sustainable change."
Daniel Goleman, Ph.D.
Primal Leadership:Learning to Lead with Emotional Intelligence

Using the emotional intelligence tools outlined in The Step-by-Step Approach to achieving and maintaining a positive corporate climate, leaders and employees apply their knowledge and insight to a deliberate study of themselves and the organization in order to co-create the vision that will serve to rally and energize the group as a whole.

Specific, measurable goals will be developed in order to achieve the desired vision. This will help individuals and the organization focus their energy and their talents and become a high performing team.

2. Clear Directions

Having developed clear vision and goals, the organization's policies must be aligned as support for both long and short-term goals.

Using the process or orienting a new employee to his/her job, current policies and procedures are reviewed and needed changes are highlighted.

The results of this process are:

  • New or revised policies and procedures
  • New or revised orientation process
  • Job standards and goals
  • Accountability contracts

3. Clear Feedback

Clear directions include ensuring there are goals and job standards for each job in the organization. This is the basis for clear feedback:

  • Praise for accomplishments and milestones
  • Clarifying the source of problems
  • Providing support and guidance when standards are not met or goals not reached
  • Using a consistent formula to ensure feedback is current
  • No surprises during formal evaluations

Service Packages