“Climate - how people feel about working at a company - can account for 20-30% of business performance”
Daniel Goleman, Ph.D.
Primal Leadership: Learning to Lead with Emotional Intelligence
Rationale for Investment:
There are four critical reasons for organizations to invest in workplace health promotion:
1. Cost Savings/Benefits
2. Employee Satisfaction
3. Organizational profile
4. Due diligence
Centre for Health Promotion
University of Toronto
“Lets remember that being nourishing requires more than not being toxic. Getting to empathy requires proactive commitment.”
Karl Albrecht
Social Intelligence: The New Science of Success
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Frustration, criticism, angry outbursts, high staff turnover, sickness, lateness, stress, grievances, disciplinary action, burnout, customer complaints, early retirement, constant reorganization, poor management - employee relations are all signs of a toxic workplace.
Toxic behavior is an organizational cancer that kills trust, respect, understanding, collaboration and job satisfaction.
The primary cause of toxic behavior is lack of empathy.
Author of the New York Times bestseller Emotional Intelligence, Daniel Goleman, says:
"Empathic people are superb at recognizing and meeting the needs of clients, customers, or subordinates. Accordingly, empathy is the key to retaining talent. In the growing global economy, empathy is the critical skill for both getting along with diverse workmates and doing business with people from other cultures."
Daniel Goleman, Ph.D.
Primal Leadership: Learning to Lead with
Emotional Intelligence
Empathy is the basic social competence skill. To have empathy is to be aware and considerate of others' feelings. Empathy allows for a sense of connectedness or rapport. Empathy is the key to creating and maintaining a positive corporate climate. It is critical to teamwork, communications, to reducing stress and conflict, and being able to give constructive feedback. Empathy is the critical skill for leadership and management of people.
Included in this seminar:
- What is toxic behavior? Can organizations be toxic?
- The most common toxic behaviors in organizations.
- Assessing the cost of toxic behaviors.
- What causes toxic behaviors in the workplace?
- How to diagnose and treat toxic behaviors.
- What does a nourishing workplace look like?
- How to achieve and maintain a nourishing workplace.
- Who contributes most to a nourishing workplace?
- Where do you begin?
You need to know this information today. Call us.
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